GT Decorations - Quick Help

Delivery Options

Selecting a delivery method is required before you can use the checkout.

The selection is made on the cart page.

Which delivery method should you choose?

Always choose the delivery method according to how reliable you find the postal service in your area.

Delivery Method Table

Your currently chosen delivery method is highlighted.
Note: Orders placed after 12 noon are unlikely to be sent same day.
Delivery estimates do NOT include handling and dispatch time.

Delivery to	Service	Signature*	Delivery Aim** (working days)	Recommendation
UK only	Economy	no	2-3	The cheapest for non-urgent deliveries. Available up to £15 order value.
UK only	Economy Signed	yes	2-3	The cheapest for non-urgent deliveries. Available up to £30 order value.
UK only	Standard	no	1-2	Available up to £15 order value.
UK only	Standard signed	yes	1-2	Recommended for most purchases. Available up to £30 order value.
UK only	Next Working Day	yes	next day	With online tracking. Guaranteed if you order by 12 noon†.
UK only	Bulk	yes	1-3 / 1-4‡	Full online tracking. Great for larger orders.
UK Mainland only	Bulk Priority	yes	1-2	Full online tracking. Great for relatively urgent larger orders.
Worldwide	Standard Airmail	no	4-7	Standard Airmail delivery, not recommended.
Parts of Europe, North America, NZ	Insured Priority Airmail	no	2-5	Fully insured and tracked delivery with priority handling and dispatch, recommended for eligible overseas purchases.
Worldwide	Signed For Airmail	yes	3-5	Requires signature on delivery. Tracked and insured up to the point of leaving the UK.
Parts of Europe	Courier Delivery	yes	3-10	Fully insured and tracked delivery for larger orders. This service requires a contact phone number.
UK and Worldwide	Contact Us	-	-	Please email us with your requirements and order contents and let us find the best quote for you.

Notes:

* 'Signature' indicates whether or not a signature is required on receipt of the parcel.
** 'Delivery aims' are an indication only, there is no guarantee. Please remember that working days exclude weekends and bank holidays.
† Next working day guaranteed unless placed after 12 noon, or over weekends, Bank Holidays or other advised periods of non-dispatch.
‡ Our 'Bulk' Service may take anywhere between 1-3 days to the UK Mainland, and anywhere between 1-4 days to Offshore locations.
For your own security, please choose a service that is tracked and/or requires a signature. This will greatly help following up in case of loss.
We may at our discretion change the shipping method to a more appropriate or cost-effective service.
We always do our best to dispatch as soon as possible. The sooner you place your order during the day, the more likely it is to be sent the same (working) day. If shipment is really urgent for you, please contact us by email and make sure you choose an appropriate delivery method.
There is no dispatch guarantee, we work as fast as we can.

Quick FAQ on Delivery Methods

Frequently Asked Questions

Why is a contact number required for courier delivery?
Why can't I choose XYZ delivery?
It is 2pm, will I receive my parcel tomorrow?
It is Thursday and I need these items by Monday, what should I choose?
Where can I find more answers?

Answers

Why is a contact number required for courier delivery?: All couriers (such as DHL, DPD, UPS, etc) require a contact telephone number to be specified when booking collection and delivery. Your number will be passed on to the courier to be used for example in case the delivery driver has problems finding your address. Your number will not be used for marketing or any other purposes.
Why can't I choose XYZ delivery? (It was available before): Most services have strict weight and sometimes size limitations, so these options are disabled once the limit is exceeded. As an example, the maximum total weight (including packaging) for Economy delivery is currently 2kg.
In addition we disable some services that do not provide adequate compensation cover for the value of your order to protect both you and ourselves from loss and/or damage.
It is 11:30am, will I receive my parcel tomorrow?: If it is a small number of items to be delivered to a UK address, then you still have a good chance. Make sure you choose Next Working Delivery and that your order reaches us before 12 noon. You should also email us separately informing us of the urgency.
Please bear in mind that we do not work over the weekend. Please also note that once dispatched we cannot make any guarantees for orders. Delivery is ultimately in the hands of the carrier, but we will always do our best to meet the deadline.
It is Thursday and I need these items by Tuesday, what should I choose?: This depends on your location and the time you place your order. Carriers do not normally work on Saturdays, so it is best to bear this in mind. Our Bulk service takes 2-3 working days, however if for example you live in the Scottish Highlands, then this may still not be fast enough, so we always recommend ordering in good time before your deadline wherever possible.
Where can I find more answers?: For more information, please visit our dedicated FAQ in our help and information section.