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Stock FAQ

Questions:

Answers:

Why can't I choose a particular colour to add to cart?
Our flowers are in high demand and as such it is possible that the particular item and colour you selected is not currently available, in which case it will not be available for choice. It is however possible that this item is in fact available or can be obtained on short notice, so please contact us with the item code, colour and quantity you require and we will check availability for you.
How can I make sure all items are in stock before I order?
We employ various safeguards to prevent oversale of items and do not usually allow back orders. If you add all required items to your cart and do not receive a stock warning then you can usually assume all items to be available for immediate dispatch. Conversely if you do receive a stock warning this does not necessarily mean that the item in question is out of stock, but indicates that the system is 'unsure' about the status. In these cases you are welcome to contact us to allow us to check for you.
What if I have another, unanswered questions?
Please try our other FAQs, but if you cannot find an answer anywhere, please contact us.

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