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Your Experiences - Feedback and Testimonials

Our aim is to give you the best possible customer experience. In many cases we do in fact succeed and the comments below are a small selection of customer stories from 2010.
View 2009 and older feedback

We want to hear your story

How are you using your flowers?
Do you have any tips or advice for others?
Would you like to show off your wedding venue, newly decorated premises or stage production?

Why not email us a quote or testimonial, a short text, or just pictures with (or without) captions? Send your thoughts to: experience@gtdecorations.com

Customer feedback

29 April 2010
Thank you I got the parcel toady and I am very happy with everything I will be back later on to get more from you. I love the qaulity and the speed of getting the order.
Paula Ward, Springfield
28 April 2010
Hi to all at GT Decorations,
Thank you so much for the suberb next day delivery on our 6 bouquets of yellow and cream flowers we ordered, we just wanted to commend your company on the beautiful flowers we recieved and the quality of them as well as the price.
We are getting married in July and these flowers are for our wedding and certainly will stand out on the day, My soon to be wife has added diamantes to the bouquets and they look just divine.
The service you provided was well above standard and we would to say a huge thank you to all members of staff at your company who had any involvement in shipping them too us, as they were packed extremely well and arrived next day, many many thanks, we would definately recommend you for future weddings etc to our family and friends :-)
Yours sincerely
Mat & Lucie :-)
20 April 2010
Dear Sir / Madam,
I just thought I would e mail to thank you for the excellent service I have received with my recent order. Having placed my order late Sunday night, I was amazed to find the parcel had arrived this morning (Tuesday).
Unlike a lot of companies out there today, it is good to find a company such as yours that still values its customer service.
This is my second order with this same excellent service and I look forward to dealing with you in the future.
Best Regards
Derek (Essex)
14 April 2010
Many many thanks for my wonderful swag- it arrived very promptly but i was out and only able to collect it from my post office today- what a delight!!! Many thanks indeed.
Rona Simons, Grimsby
01 April 2010
Dear GTD
My flowers arrived this morning @ 8:00, what a service, thank you so much I am delighted with my flowers, and will recommend you to friends.
Regards
Gill Simon, Stapenhill
20 March 2010
Hi to everyone,
Just writing to let you know what a fantastic service your Company has provided.
Ordered - Friday 19th March abt 12noon. Goods arrived - Saturday 20th March 8.45am. Love the two arrangements, just what I wanted. Couldn't have made them myself for the price. I would have no hesitation in recommending your Company to friends and family.
Thanks again,
Sue Pollard, Westhoughton
12 February 2010
Mum really pleased with these...they look so real...many thanks for speedy dispatch and superb product.
Regards, Carol (Canvey Island)
12 February 2010
Received in perfect condition and I am delighted with contents. Many thanks for your fast, efficient and professional service.
Regards,
Carole (Lochgelly)
25 January 2010
Hi
I have ordered quite a few sets of the black artificial flowers with the lovely glitter edges of varying sizes and types and latterly I have added the white roses to these purchases. They are stunning, many people comment on them and they are great quality!
Your service is brilliant, perfectly packed and every order perfect. Thanks again.
Susan Grayson, Aberdeen
23 January 2010
Dear GT Reps.,
I received my flowers today. They're as beautiful as the photos showed on your website. They fit perfectly to the vases I have. I'm very pleased with the fast delivery too.
The only problem is one of the leaves of the mums came off (though I handled this bouquet carefully). It frightened me. But, otherwise, your flowers are very real. I'm glad I made a purchase from you. Thanks.
A note from us: If you encounter things that fall off or hang too loosely for your liking, they can usually be put back quite easily by firmly plugging them back on to the branch they came from. If in rare cases they won't stay, a small amount of glue should do the trick.
Sincerely, Kim
(San Clemente, California, USA)
08 January 2010
Hi there,
I just wanted to say thank you for a fantastic service!
I placed my order yesterday at 1.30pm; had a despatch notice by 6.30pm and my flowers have arrived at 12.00pm today despite the snow and ice.
They are absolutely beautiful and I am so pleased with them. They will help make my wedding very special!
Thank you so much
Claire Childs

More Customer Comments

View 2009 and older feedback

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