Your Experiences - Feedback and Testimonials

Our aim is to give you the best possible customer experience. In many cases we do in fact succeed and the comments below are a small selection of customer stories.
A big 'Thank You!' to all the customers who took their time to comment and send in pictures.

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28 August 2010
Hi,
I would just like to say a big thankyou for your assistance with helping me choose an alternative item that I can use in the rear window of a bridesmaids car. The flowers arrived in just two days & they are absolutely beautiful, I'm sure they will be stunning on the day.
You really have been very kind & helpful. I shall add you to my favourites so if I should need any other flower arrangements I'll know where to come.
Thanks again,
-Jayne x
28 August 2010
Dear GT Decorations

Thank you for your prompt action in returning my full refund for the order that i returned to you. I'm sure I will be ordering from you again soon as you have been very fair and have provided very resonable and quality goods.
thanks again for your speedy turn around
Larysa, Manchester
26 August 2010
Hi another great service from you. I usually order off your Ebay site but have ordered direct from your website this time. Ordered yesterday morning and arrived this morning, if only other companies were like this. Very helpful with suggestions when items out of stock. I will definitely use again. Many thanks.
Gill Bailey, Honeybourne
25 August 2010
Hi, just wanted to say a big thank you. Next day delivery! Great! I wish more sellers were like this!
L Whitenstall, Wallsend
24 August 2010
Received my order first thing this morning. I am absolutely delighted with my purchases and just wanted to say thank you.
Lynda Davidson, Penicuik
22 August 2010
Thanks for my order, i am so pleased with it.
 
E Allan, Prestwick
15 August 2010
Just a note to say that my order arrived promptly, and that I am really delighted with the quality of the items. They are some of the best artificial flowers I have seen. The colours are lovely, and the prices excellent value. They are already up and being used!
Thank you.
Susan L Wilkinson, Truro
20 July 2010
Just to let you know I received my goods today excellent service and the flowers are perfect.
 
Have a wedding to go to on sat and needed something to go on a hat I got from a charity shop to tie it in with my outfit.
 
Many thanks again to your team
Jill Miller, Grove
17 July 2010
I must congratulate you on your helpful, prompt and efficient service. It really is second to none. The green hop garlands are by far the best I have seen and help to cover a soil pipe in our conservatory admirably!

Many thanks to you all on a wonderful team effort.

Gill in Pevensey, East Sussex
09 July 2010
Hi, thank you for [dispatch confirmation] email, flowers arrived yesterday, excellent service, look forward to using your company again.
Regards
Jeanette Cousins, Rochester
23 June 2010
Hello team

Just wanted to compliment you on your superb service & product...Second to none!

Many thanks once again...I am sure we will be using you in the future.

Kind regards
Nigel, Banbury
18 June 2010 Poppy Wedding
Hello

Not sure if you remember me I was the lady who purchased  over £50 worth of red poppies and I told you why I needed them.

One wedding in Israel by Galilee and the other in Our Methodist church in Verwood.Dorset.

Well the one in Israel was cancelled at the very last minute due to the volcanic dust coming down from Iceland, but fortunately the one in Verwood took place on May the 1st and it was beautiful.

Any way the reason I am writing to you is to send you a few photos, to show you all how lovely the poppies were and what I and the ladies of the church did with them.

Many thanks and best wishes to you all.

Barbara James-Bowden
17 June 2010
Received them very quickly, thank you, they are exactly what I wanted to decorate the top table and cake table.
Regards,
Elaine Watts
13 June 2010
I just wanted to say that I have recentley received two orders from your company for bouquets and I am delighted both with the quality and the speed of despatch. It was so nice to actually receive an item that fitted the description on the website and your product is exceptional value for money. I will most definitely be using your services again and will reccomend you to any one who asks.

Thank you so much
Suzanne, Erdington
20 May 2010
We have been using your flower garlands on our carriage for past four years you always have what we need in stock and dispatch very promptly.  The garlands themselves are not only very decorative but very robust and stand up very well to many journeys on the carriage (in all weathers!) not to mention travelling all over the country to get to weddings.

Many thanks for all your assistance

best regards
Kay Davies
www.wedding-horse.co.uk
29 April 2010
Thank you I got the parcel toady and I am very happy with everything I will be back later on to get more from you. I love the qaulity and the speed of getting the order.
Paula Ward, Springfield
28 April 2010
Hi to all at GT Decorations,
Thank you so much for the suberb next day delivery on our 6 bouquets of yellow and cream flowers we ordered, we just wanted to commend your company on the beautiful flowers we recieved and the quality of them as well as the price.
We are getting married in July and these flowers are for our wedding and certainly will stand out on the day, My soon to be wife has added diamantes to the bouquets and they look just divine.
The service you provided was well above standard and we would to say a huge thank you to all members of staff at your company who had any involvement in shipping them too us, as they were packed extremely well and arrived next day, many many thanks, we would definately recommend you for future weddings etc to our family and friends :-)
Yours sincerely
Mat & Lucie :-)
20 April 2010
Dear Sir / Madam,
I just thought I would e mail to thank you for the excellent service I have received with my recent order. Having placed my order late Sunday night, I was amazed to find the parcel had arrived this morning (Tuesday).
Unlike a lot of companies out there today, it is good to find a company such as yours that still values its customer service.
This is my second order with this same excellent service and I look forward to dealing with you in the future.
Best Regards
Derek (Essex)
14 April 2010
Many many thanks for my wonderful swag- it arrived very promptly but i was out and only able to collect it from my post office today- what a delight!!! Many thanks indeed.
Rona Simons, Grimsby
01 April 2010
Dear GTD
My flowers arrived this morning @ 8:00, what a service, thank you so much I am delighted with my flowers, and will recommend you to friends.
Regards
Gill Simon, Stapenhill
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